Category: Uncategorized

  • Troubleshooting Automated Jobs

    When all your automated jobs show “Last Performed” as “Never”, your cron job might not be running. There are several common causes for this.

    Case #1

    Usually, the cause is forgetting to set up a cron job in the first place.We detail how to setup your new cron job in our help documents.

    Case #2

    Another problem might be with the server’s configuration. Hosting providers sometimes limit what commands Cron can run. For example, Inmotionhosting does not allow you to run wget at all. They do allow lynx or curl instead.

    However the majority of hosting providers allow you to run wget. To make sure your hosting provider is OK with wget, Google search for: your hosting provider + cron“.  This should help you find if they forbid or allow wget via cron.  In case they don’t allow wget, adjust your crontab command as they recommend it.

    Case #3

    And lastly, it may be a permissions thing. See that your /cron.php file from your PHP Melody installation has the 755 permissions (i.e. is executable).

    Each hosting company does things their own way. If none of these tips helped, contact your hosting provider and ask them to set up this cron job for you.

  • How to remove the “Powered by…” footer link

    These instructions are for PHP Melody licenses which include the rights to remove the “Powered by” footer link (e.g. Brand-Free and Unlimited licenses).

    To remove the “Powered by …” link form the footer of your site follow these steps:

    Open the /config.php file with a plain text editor and locate the following line:

    define('_POWEREDBY', 1);

    Replace line with:

    define('_POWEREDBY', 0);

    Save the changes and upload to your installation.

    Note: PHP Melody “Standard” license holders do not have permissions to remove the “Powered by” footer link. Removing the “powered by” link form a “Standard” license will invalidate the license.